Tenant Information

Tenant Information

Payne & Co charge an Administration charge of £400.00 this includes up to two references, subsequent references will be charged at £100.00 per person being referenced. Each person over 18 years of age MUST  complete a reference request form, even if not currently employed. Right to rent check £50.00 per person. A guarantor will be charged £100.00.  We also require £200.00 deposit for the property. If your application is successful, the £200.00 deposit will be deducted from your first months rent. 

These  fees are non-refundable.

New right to rent rules February 2016

Right to Rent will affect every landlord in England from February 1st, so if you don’t know what it is and why it’s important, read on. For every new tenancy starting on or after February 1st, landlords (or their agents) will have to check that the tenant and every adult living with them in the property has a legal right to be in the UK.

That means checking their passport or some other form of photo ID and, if they aren’t a national of a country within the European Economic Area or Switzerland, making sure they have been granted unlimited or time-limited leave to remain in the UK. In most cases, this will mean verifying they have a valid document (i.e permit/visa) issued by the Home Office. To avoid accusations of race discrimination, you’ll need to check the ID of every new tenant, although there’s no requirement to check children, even if they turn 18 during the tenancy and tenants who moved in before Feb 1 are also exempt. These checks must be carried out before the start of the tenancy agreement but no more than 28 days in advance for anyone who doesn’t have a right to live here permanently.

For more information, go to Right to Rent Immigration checks: landlord's code of practice on the Home Office website or call the Home Office Helpline on 0300 069 9799 

Tenants must honour their agreements by:

  • Paying rent on time.

  • Keeping the unit clean and sanitary.

  • Keeping the property well aired warm and free from condensation.

  • Using gas, electrical, and plumbing fixtures properly.

  • Fixing or paying for repairs of items they or their guests damage.

  • Not removing anything from the structures or buildings that they have not put there and not allowing anyone else to do so, 

  • using the premises as a place to live with the rooms used for their intended purpose; for example, the living room is not a bedroom. 

  • Tenants will receive the return of their security deposit within 14 days of vacating a unit subject to no disputes and TDS rules. They have a right to an itemised statement of any money withheld by the landlord.

Landlord responsibilities


When a tenant has provided a written request for repairs to the landlord, he/she has the right to a prompt response.

The Landlord agrees to fulfil his repairing obligations contained within Section 11 of the Landlord and Tenant Act 1985. These are quoted below;

(a) to keep in repair the structure and exterior of the dwelling-house (including drains, gutters and external pipes);

(b) to keep in repair and proper working order the installations in the dwelling-house for the supply of water, gas and electricity and for sanitation (including basins, sinks, baths and sanitary conveniences, but not other fixtures, fittings and appliances for making use of the supply of water, gas or electricity);

(c) to keep in repair and proper working order the installations in the dwelling-house for space heating and heating water.


Assured Shorthold Tenancy Agreement (sample)

Tenants Application Form

Homelet Guarantors Application For Tenancy

Homelet Individuals Application For Tenancy


Homelet Student and Guarantor Application For Tenancy


Homelet Company Application For Tenancy

Fees To Tenant

To calculate your Council Tax Band for England and Wales, please visit the website located here.


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Tenant Information