Tenant Information

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1 JUNE 2019
Holding Deposit per tenancy : One week’s rent. This is to reserve a property.
Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit per tenancy on rent under £50,000 pa: Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit on rent over £50,000 pa: Six weeks’ rent. 

This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.

Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Keys or other Security devices: Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s).
If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

if extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s). 
Variation of Contract (Tenants Request): £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents. 

Change Of Sharer (tenants request): £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. 
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early termination (tenants request): Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Please ask a member of staff if you have any questions about our fees. 


New right to rent rules February 2016


Right to Rent will affect every landlord in England from February 1st, so if you don’t know what it is and why it’s important, read on. For every new tenancy starting on or after February 1st, landlords (or their agents) will have to check that the tenant and every adult living with them in the property has a legal right to be in the UK. 


That means checking their passport or some other form of photo ID and, if they aren’t a national of a country within the European Economic Area or Switzerland, making sure they have been granted unlimited or time-limited leave to remain in the UK.

In most cases, this will mean verifying they have a valid document (i.e permit/visa) issued by the Home Office.
To avoid accusations of race discrimination, you’ll need to check the ID of every new tenant, although there’s no requirement to check children, even if they turn 18 during the tenancy and tenants who moved in before Feb 1 are also exempt.

These checks must be carried out before the start of the tenancy agreement but no more than 28 days in advance for anyone who doesn’t have a right to live here permanently. 


For more information, go to Right to Rent Immigration checks: landlord's code of practice on the Home Office website or call the Home Office Helpline on 0300 069 9799 


Tenants must honour their agreements by:

 

  • Paying rent on time.
  • Keeping the unit clean and sanitary.
  • Keeping the property well aired warm and free from condensation.
  • Using gas, electrical, and plumbing fixtures properly.
  • Fixing or paying for repairs of items they or their guests damage.
  • Not removing anything from the structures or buildings that they have not put there and not allowing anyone else to do so, 
  • using the premises as a place to live with the rooms used for their intended purpose; for example, the living room is not a bedroom. 
  • Tenants will receive the return of their security deposit within 14 days of vacating a unit subject to no disputes and TDS rules. They have a right to an itemised statement of any money withheld by the landlord.


Landlord responsibilities

When a tenant has provided a written request for repairs to the landlord, he/she has the right to a prompt response.

The Landlord agrees to fulfil his repairing obligations contained within Section 11 of the Landlord and Tenant Act 1985. These are quoted below;

(a) to keep in repair the structure and exterior of the dwelling-house (including drains, gutters and external pipes);

(b) to keep in repair and proper working order the installations in the dwelling-house for the supply of water, gas and electricity and for sanitation (including basins, sinks, baths and sanitary conveniences, but not other fixtures, fittings and appliances for making use of the supply of water, gas or electricity);

(c) to keep in repair and proper working order the installations in the dwelling-house for space heating and heating water.


Calculate your Council Tax Band

To calculate your Council Tax Band for England and Wales, please visit the website located here.

 

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